Shipping

In addition, we also use multiple carriers for LTL freight shipments. Please note that there are restrictions on some products and some products cannot be shipped to international destinations. Orders placed and approved before 5:00 PM Central Standard Time (CST) generally ship in 5 business days; subject to availability, carrier, inclement weather and holidays. Orders requiring assembly or international orders may not ship 5 business days. * Flat Frate Fees 14.99$ (2lbs and/or 15cm x 10cm x 10cm Maximum or Surplus charge will be applied) Special order items and some items sent directly from our suppliers may take one to five business days to ship. Orders over 150 pounds may ship freight. We will contact you with any additional shipping charges or if we need additional information to continue processing the order. Delivery times to international locations can vary depending on the country. Shipment status can be tracked directly from email. Please not that we occasionally ship from multiple warehouses and your order may arrive in multiple boxes at different times. Shipments include a packing slip which detail information about the contents. Order confirmation, shipment notices and packing slips are emailed to the email address on account and can also be retrieved by accessing your customer account. hotfreewifi.com Supplies reserves the right to bill you for additional fees imposed by a freight carrier and incurred by hotfreewifi.com Supplies in conjunction with delivering the product to you. These additional fees include but not limited to: extended area surcharge, address change or correction while in transit, oversize box surcharge, shipment intercept, hold for pickup at terminal and any other fees billed to hotfreewifi.com Supplies by a freight carrier. Import duties and brokerage fees for international shipments are the sole responsibility of the customer.